We offer competitive courier rates or you have the option of calling us to arrange a time for pick up from our store in Onehunga, Auckland.
All couriers are sent with "Track and Trace" facility using reputed courier agencies.
Indicative delivery time frames are:
Auckland and North Island – Next working day if order is placed before 11am on a working day.
South Island – Within 2 to 3 working days if order is placed before 11am on a working day.
Rural deliveries may take 1 to 2 days extra on the time frames indicated above.
At present we use NZ Post for all international shipping. We will email you the tracking number and website details to track your consignment. Delivery times are indicated only and will be confirmed once consignment is handed over. International orders may be subject to payment of local customs duties payable in the receiving country. The customs duty and and other charges that might occur to the consignment by the local customs authority are to be paid for by the customer. GST is not charged to orders that are exported from New Zealand.
We will do all we can to ensure the consignment is delivered to you in perfect condition and on time. Delivery prices are calculated based on weight and are subject to change.
Courier services do not accept deliver to Post Office boxes and signature may be required in some cases. The consignment become the recipient's property and responsibility once they have been signed for at the time of delivery.
Please contact us in 7 days for domestic orders and 15 days for international orders if your consignment is not delivered to you or has transit damage so corrective action can be taken.